Orders & Shipping

Once you have placed an order with us, you will receive status updates via email as your order is processed and fulfilled.  These status update emails will begin with Order Acceptance all the way through Order shipped.  

If you do not receive an email confirmation of  your order, please email or call us to make sure that we have received your order.

Most of our items are shipped ground by UPS.  If you wish to expedite your delivery service, options for faster delivery are available at check-out.

Lead-Time

We will make every effort to promptly deliver your items, but due to the extensive posting on our web site as well as manufacturer production limitations, it is impossible to stock every item and variation.  You will receive a status update if any of your items are placed on backorder.  We will inform you of the lead time for your particular item if it is longer than 14 business days.  On special orders and special requests such as monogramming or engraving or special production, we will inform you of your specific fulfillment expectation as soon as we receive confirmation from the production company.

Special Services

We offer a wide array of services from design consultation, bridal registry, personal shoppers, and gift-wrap.  Our signature gift-wrap is at no cost to our clients and we are happy to enclose a card with your personalized message.  Feel free to contact us via email or telephone to inquire about your individual needs.